Still See Your Old Website?

by on August 29, 2012

Whenever we launch a new website and move website hosts, we often notice that clients experience a delay in seeing their new website. Most of the time, it’s just a matter of time. DNS propagation, which in a nutshell is the process in which a domain (www.yourwebsite.com) is routed to a website, can sometimes take anywhere from 5 minutes to 3 days. But there is way to resolve this conflict sometimes in a very simple way. So after a website is launched, if you still see your old site you can take the following steps.

  1. Close all your web browsers.
  2. If you have Windows 7, click on the “Windows” icon (Start Menu), type “cmd” in the search bar.
    If you have Windows XP, go to the Start Menu > Programs > Accessories > Command Prompt.
    A black command prompt will pop up.
  3. Type in “ipconfig /flushdns”
  4. You should get a message that says “Successfully flushed DNS”
  5. Re-open your web browser.
  6. Then go back to your website.
  7. If you still see the old website, it could still be cached. Simply hit refresh for it to reload.
  8. If this doesn’t work, try alternating the www. and non-www. versions of your web address (www.yourwebsite.com vs. yourwebsite.com)
If after taking these steps, you still see your old website, most likely DNS hasn’t fully propogated across the internet and it may just need some more time.
If multiple days go by and you still don’t see your new site even after repeating the above steps, you can contact us for additional steps. It may be necessary to speak to your IT person or Internet Service Provider because further caching issues in your router or network could be conflicting with your ability to see your new website.

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