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How to Respond to Negative Comments on Social Media

By now, you’ve probably heard about Amy’s Baking Company, the wreck of a restaurant featured on the popular Gordon Ramsey show, Kitchen Nightmares. Their infamy spread as they began to abuse and berate people who left poor reviews on their Yelp and Facebook pages, cursing and threatening the whole lot. Obviously, this is a very extreme case.… Read More

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